Bioprogramming products may be returned within eight (8) days of receipt for a merchandise exchange, credit, or full refund (minus shipping and handling charges). Bioprogramming products must be returned with the seal unpeeled in original condition, with packaging intact and in new (unused, untested, and resalable) condition. Once we have received your return at our fulfillment center, it may take up to fifteen (15) business days for the refund to appear in your account following inspection. Should you wish to return your device, please contact our office prior to unpeeling the seal on the outer plastic of your Bioprogramming device.

For orders, please contact us at for device returns.
For orders, please contact for device returns.

Please note that this return policy takes precedence over any other previously written return policy including those listed on any third-party seller websites, however is subject to any and all policies as listed on


Bioprogramming devices are warranted against defects in materials and workmanship for a period of six (6) months from the date of purchase when used for purposes in accordance with the terms & conditions as written on our website. The initial Limited Warranty period for all Bioprogramming devices can be extended up to a maximum of eighteen (18) months from the date of purchase with an approved extension via an approved product registration. In order to be eligible for the extension of the initial Limited Warranty period, your Bioprogramming device must be registered within the original six (6) month Limited Warranty period.

To register your Bioprogramming device and view the full terms and conditions of the Limited Warranty and requirements for the extension of the Limited Warranty period, please visit our website at